BCB provides all cardholders with anti-fraud monitoring of all card transactions.
If you plan to travel, please contact BCB Card Services before you depart to inform us that you will be using your card out of the country.
When ATM and credit card security personnel notice an unusual pattern of activity related to your card, they may call or email you, indicating there has been “suspicious activity” in your account. If you do not respond within a certain period time, we may invalidate your card, suspecting fraud. You can avoid this situation (and the possibility of not being able to access your cash or make purchases) by notifying BCB of your general plans in advance of the trip.
If you are concerned with the security of telling someone you will be away from home, indicate that you might be called away on business over the next month and that activity in Countries A, B and C should not be cause for concern.
BCB Card Services
09:00 – 17:00 AST Monday to Friday
19 Par-La-Ville Road, Hamilton, HM 11, Bermuda
NOTE: If you email us, for security purposes, please do not include your credit card number.
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