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Card Services Contacts

To open a BCB Card Account:

BCB Client Relationship Department
09:00 – 17:00 AST Monday to Friday
Client_Relationships@bcb.bm
Tel: 1-441-295-5678 Fax: 1-441-295-4759
34 Bermudiana Road, Hamilton, HM 11, Bermuda
P.O. Box HM 1748, Hamilton HM GX, Bermuda

To activate a card, to report a lost or stolen card, and for card account queries: 

BCB Card Services Department
09:00 – 17:00 AST Monday to Friday
cardServices@bcb.bm
Tel: 1-441-299-2883 Fax:1-441-295-1612
34 Bermudiana Road, Hamilton HM 11, Bermuda
P.O. Box HM 1748, Hamilton HM GX, Bermuda

To report a lost or stolen card and for card account queries outside of regular banking hours, 24/7, 365 days a year:

TecniCard Inc.
1-800-317-6020

For EMERGENCY SERVICES:

Emergency Card Replacement             

All cards

Emergency Cash Disbursement

All cards

Cardholder Inquiry Service  

All cards

Emergency Ticket Replacement 

All cards

Travel Assistance Services

All cards

Travel Accident Insurance 

Gold and Platinum cards

Auto Rental Insurance  

Gold and Platinum cards

Emergency Rental Insurance 

Platinum cards

Visa Concierge Service

Platinum cards

Visa Rewards

Gold and Platinum cards

 

From

Telephone

Language(s)

Type of Call

Bermuda, Canada, USA

1-800-396-9665

Choice of S/P/E – for English press “3”

Toll-free

Any Other County

1-303-967-1098

Choice of S/P/E – for English press “3”

Collect via Int'l
Operator

Otherwise long
distance charges
apply

 

 

Cardholders are required to use the international operator when calling Collect.
Callers in certain countries dialing these numbers from mobile or hotel phones might be charged fees.
Note:  S/P/E means Spanish/Portuguese/English

Global Customer Assistance Services (GCSA) Toll-Free Numbers  

Copyright @ Bermuda Commercial Bank Limited, 2019
All rights Reserved

Bermuda Commercial Bank Limited and its wholly owned subsidiary companies are licensed to conduct bank, investment, trust and corporate service provider business by the Bermuda Monetary Authority.

Copyright @ Bermuda Commercial Bank Limited, 2019
All rights Reserved