How to Report a Lost or Stolen Card

  1. If your BCB Visa card is lost or stolen, immediately upon realising the card is missing, please contact:

    • During normal banking business hours, 09:00 – 17:00 AST Monday to Friday, contact BCB Card Services to advise at: 441-299-2883 or cardservices@bcb.bm

      Note: If you email us, for card security purposes, please do not include your credit card number in your email or in an attachment.

    • Outside normal banking business hours, call: TecniCard Inc. – 1-800-317-6020 Or Click here for the Visa Global Customer Assistance Services contact numbers.

  2. Complete a BCB Lost/Stolen Card form and send it to BCB via email or via fax to 441-295-1612.

 

 



Copyright @ Bermuda Commercial Bank Limited, 2019
All rights Reserved

Bermuda Commercial Bank Limited and its wholly owned subsidiary companies are licensed to conduct bank, investment, trust and corporate service provider business by the Bermuda Monetary Authority.

Copyright @ Bermuda Commercial Bank Limited, 2019
All rights Reserved