It is important to note that Bermuda Commercial Bank will NEVER ask you for your personal information or account details via email. If you ever doubt the legitimacy of any email claiming to originate from BCB, please contact Online Banking at +1 (441) 299-2850 or forward it to firstname.lastname@example.org. BCB is continuously working to ensure your security against phishing schemes.
Phishing is a process used by fraudsters to acquire sensitive information such as usernames, passwords and credit card details by pretending to be an email or message from a trustworthy organization such as your bank with the aim of tricking you into providing personal or security related information.
Phishing is usually carried out by email, text message or instant messaging and often directs you to enter details at a fake website which looks almost identical to the real one, however some phishing scams are able to create pop-ups that appear whilst you are using a banking site.
You may receive emails, directing you to websites that ask you to enter your personal information. The aim of many of these email scams is to take you to websites that may look like the genuine site but are in fact ‘spoof’, or fake, web sites. When you click on a link or enter your personal details, the information is sent to someone other than your bank or other service providers. This means that someone else may be able to access to your accounts.
You should also be cautious when receiving unsolicited phone calls from people claiming to represent your bank or another business, especially where you are asked to provide information about your login credentials or card details. ‘Vishing’ is the term used for this process, where the caller’s objective for contacting you is attempting to obtain these details for their financial gain.
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