Lost or Stolen Credit Cards
Immediately contact BCB Card Services on +1 (441) 299-2883 or email cardservices@bcb.bm during regular business hours 9am-5pm (AST).
After Hours /Weekends/Public Holidays contact Visa® Customer Service with access 24 hours a day, 365 days a year.
From Bermuda, Canada and the U.S.A. call 1-900-396-9665 (toll free)
Complete BCB Credit Card Lost/Stolen Form and email it to cardservices@bcb.bm.
From other countries 1-303-967-1098 (Collect if you use the International Operator to place the call)
Card Fraud
If you suspect card fraud may have occurred on your card, immediately contact BCB Card Services on +1 (441) 299-2883 or email* cardservices@bcb.bm during regular business hours 9am-5pm.
After Hours / Weekends /Public Holidays contact Visa® Customer Service. From Bermuda, Canada and the U.S.A. call +1-900-396-9665 (toll free).
From other countries +1-303-967-1098 (Collect if you use the International Operator to place the call)
Travel Notifications
Your security is our main priority. In the event that you plan to travel or make large purchases, please contact us on +1 (441) 299-2883 or via email on cardservices@bcb.bm with details including the specific travel date period and destinations. This will help to ensure that your credit card remains available for usage.