Forms & Applications

PIPA Request form

Please give us details to help fulfil your request. Be as specific as possible. Include the start and end dates of the time period if requesting to view or obtain copies of your information.

PIPA Request form

Manual Transfer Instruction Forms

Contact Customer Experience (customerexperience@bcb.bm) or your Relationship Manager and sign up today for Online Banking. Our e-Banking is safe, secure, fast and with zero or lower transaction fees than Manual Transfer Instructions. Refer to BCB Banking Service Fees.

Manual Transfer International Bank Transfer Instruction Form

Manual Transfer Internal Transfer Instruction Form

Manual Transfer Local Bank Transfer Instruction Form

Customer Complaints

We are sorry that you are not happy with our services. If you have a complaint, it is important to us to hear from you. Complaints can be shared with us digitally, over the phone, in person or by email.Once we have all of the details we can work with you to address your concerns and put it right.

Email us at complaints@bcb.bm
Visit our branch: 34 Bermudiana Road, Hamilton, Bermuda
Give us a call at +1(441) 295-5678

Click here to fill out the online form

Anonymous complaints cannot be accepted.

Credit Cards

We currently offer the BCB Visa® Gold Business Credit Card and the BCB Visa® Platinum Credit Card

Apply for a BCB Visa® Gold Business Credit Card

Apply for a BCB Visa® Platinum Credit Card

BCB Personal Credit Card Terms and Conditions

BCB Business Credit Card Terms and Conditions

Bermuda Government Mortgage Guarantee Programme

Phase 2

In collaboration with the Bermuda Government, BCB is pleased to be the Bank of choice for the Bermuda Government Mortgage Guarantee Programme. The first phase of this programme focused on financing for Bermudian first time home owners, allowing Bermudians to reach their goal of owning "a piece of the rock". We are pleased to announce that we have now moved into Phase 2. The second phase of the programme will continue to focus on financing for Bermudian first time home owners, and will allow public officers to transfer their mortgages from their existing bank to BCB. The details provided below are a guide and all loans are subject to BCB Credit Policies, requirements and approval.
Please allow 2 business days for review of your details, following which a representative will be in touch.

Programme Criteria

The Qualified Borrower(s) of record must:

Be an individual persons or persons; and
Have Bermudian status or be a spouse of a Bermudian, if borrowing jointly with their Bermudian spouse;

either

Not own any Bermuda real property; or
Be a Public Officer (subject to probation period being successfully completed), having an existing mortgage (or first legal charge) with another licensed Bank in Bermuda.

The Qualified Borrower(s) must have:

Have at least 10% of purchase price of the property or at least 10% of the cost of the renovations (if only renovations) in cash in a Bermuda bank account.
Have a property valuation within 3 months prior to purchase.
Have a property estimate or quote setting out the proposed renovations, cost and an appraisal outlining the completion value within programme limits, should renovations be required.
Written confirmation from Tax Commissioner that no government fees are outstanding (speak with Relationship Manager).
Loan to Value ratio and debt service ratio within programme limits.
Loan secured by way of a first legal mortgage of the property being purchases or transferred (for the full amount of the loan).

Additional Requirements

A loan to a Qualified Borrower of the programme must be:

For BMD $900,000 or less excluding Fees
Renovations up to BMD $50,000 may be included with the purchase. If included they must not exceed $900,000 for the total loan.

Interest Rates, Terms & Fees

Qualified Borrowers under the programme will:

Have a discounted interest rate while the borrower is a participant under the programme:
- Discounted interest rate of BCB Base Rate plus 2%.
- Loan interest rate to revert to standard interest rate when borrower no longer falls under the programme.
Will have a maximum term for a loan under this programme of 360 months (or 30 years)
The Guarantee under this program will remain for a maximum of 10 years or less depending on alternate terms.
Fees:
- Discounted Arrangement Fee of 0.75% of the total value of the loan amount. Normal legal fees and stamp duty apply (even if this increases the total loan amount over the BMD$900,00 so long as the base loan amount does not exceed BMD$900,000).

To confirm your eligibility to the program or to explore other financing options the following details are required:

A completed online Loan Request Form or BCB Personal Financial Statement
Verification of employment and salary
Three months of bank and credit card (if applicable) statements